Leeds Federated Housing is now using Mobysoft’s RentSense software to reduce the impact of universal credit on its rental income. Claudia Walsh, head of customer services, Leeds Federated Housing, said, “We’ve been working on getting our arrears to the best possible position before the roll out of universal credit in the areas where we have…
Leeds Federated Housing takes Mobysoft’s RentSense for UCRead More →
Mobysoft
Goliath vs. Lots of Davids…
Making the most of best-of-breed applications and ERP in housing Housing Technology interviewed ERP, application and integration specialists from DtL Creative (David Loudon, founder), Hitachi Solutions Europe (Ciara McMillan, industry director for housing), Mobysoft (Glenn Phillips, CTO) and Manifest Software Solutions (Dave Carr, director) on the merits of housing providers using a single ERP-style platform…
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Guildford Council selects Mobysoft’s RentSense
Guildford Council has bought Mobysoft’s RentSense to help mitigate the projected impact of universal credit. Siobhan Rumble, landlord services manager, Guildford Borough Council, said, “Our [annualised] collection rate is 100.02%, but with the introduction of universal credit on the horizon, we can’t afford to stand still. We know that our income officers’ workloads will increase…
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Mobysoft expands its account management team
Mobysoft has appointed Rachel Collings as an account director and Jonathan Maplesden as an account manager to help support its housing customers. Collings has over 20 years’ experience of working in social housing, including local authority services, voluntary sector positions and various social policy and performance improvement projects. In addition, she has had relationship management…
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Mobysoft hits a RentSense century with BPHA
BPHA has become Mobysoft’s 100th customer in the UK housing sector for its RentSense income analytics software, with the aim of protecting its rental revenues and mitigating the effects of universal credit. George Parkinson, head of housing operations, BPHA, said, “With the continued roll out of universal credit, we are spending much more staff time…
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Moat saves £800k with Mobysoft
Moat Homes has reduced its tenants’ rent arrears by £800,000 within a year of deploying Mobysoft’s RentSense software as a replacement for a dated CRM system in advance of the full introduction of universal credit. Moat’s income team was originally using its CRM system to manage their arrears workload. However, the combination of the introduction…
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