Moat Homes has reduced its tenants’ rent arrears by £800,000 within a year of deploying Mobysoft’s RentSense software as a replacement for a dated CRM system in advance of the full introduction of universal credit. Moat’s income team was originally using its CRM system to manage their arrears workload. However, the combination of the introduction…
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Mobysoft’s UC research – extra £7bn to be collected
Housing providers are likely to have to collect an extra £7 billion in rent each year following the introduction of universal credit, according to research from Mobysoft. The study, which covered around one third of the UK’s social housing stock found that rents being collected direct from tenants by housing officers will increase by 63…
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Mobysoft cuts arrears at VAHT
Vale of Aylesbury Housing Trust has completed the implementation of Mobysoft’s RentSense arrears software, resulting in an almost-immediate cut of £65,000 in arrears and a substantial reduction in its income officers’ caseloads. Before the implementation of RentSense, the housing provider was generating a weekly yet often incorrect report from its housing management system, leading to…
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Scottish RSLs invest in RentSense
Six Scottish housing providers and local authorities have signed up for Mobysoft’s predictive analytics Rentsense software within the first three months of 2018, primarily to mitigate the effects of the introduction of full-service universal credit. Gregor Booth, operations director, Waverley Housing Association, said, “We wanted to plan for the full-service roll out of universal credit…
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Adactus automates arrears with RentSense
Having been using Mobysoft’s RentSense software for its income collection processes since 2012, Adactus Housing has recently been working with Mobysoft to automate their rent arrears’ case management processes in order to remove further cases from its income officers’ inboxes. Mike Murphy, head of income and leasehold services, Adactus Housing Group, said, “We are a…
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Mobysoft gains PE funding
Mobysoft has secured a substantial, undisclosed investment from private equity firm Livingbridge. Mobysoft’s RentSense predictive analytics software helps housing providers to protect their revenues and mitigate bad debt by predicting which tenants will and won’t pay their rent. Mobysoft reported that Livingbridge’s investment will be used to develop other predictive software solutions for the social…
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