Guildford Council has bought Mobysoft’s RentSense to help mitigate the projected impact of universal credit. Siobhan Rumble, landlord services manager, Guildford Borough Council, said, “Our [annualised] collection rate is 100.02%, but with the introduction of universal credit on the horizon, we can’t afford to stand still. We know that our income officers’ workloads will increase…
Guildford Council selects Mobysoft’s RentSenseRead More →
Mobysoft
Mobysoft expands its account management team
Mobysoft has appointed Rachel Collings as an account director and Jonathan Maplesden as an account manager to help support its housing customers. Collings has over 20 years’ experience of working in social housing, including local authority services, voluntary sector positions and various social policy and performance improvement projects. In addition, she has had relationship management…
Mobysoft expands its account management teamRead More →
Mobysoft hits a RentSense century with BPHA
BPHA has become Mobysoft’s 100th customer in the UK housing sector for its RentSense income analytics software, with the aim of protecting its rental revenues and mitigating the effects of universal credit. George Parkinson, head of housing operations, BPHA, said, “With the continued roll out of universal credit, we are spending much more staff time…
Mobysoft hits a RentSense century with BPHARead More →
Moat saves £800k with Mobysoft
Moat Homes has reduced its tenants’ rent arrears by £800,000 within a year of deploying Mobysoft’s RentSense software as a replacement for a dated CRM system in advance of the full introduction of universal credit. Moat’s income team was originally using its CRM system to manage their arrears workload. However, the combination of the introduction…
Moat saves £800k with MobysoftRead More →
Mobysoft’s UC research – extra £7bn to be collected
Housing providers are likely to have to collect an extra £7 billion in rent each year following the introduction of universal credit, according to research from Mobysoft. The study, which covered around one third of the UK’s social housing stock found that rents being collected direct from tenants by housing officers will increase by 63…
Mobysoft’s UC research – extra £7bn to be collectedRead More →
Mobysoft cuts arrears at VAHT
Vale of Aylesbury Housing Trust has completed the implementation of Mobysoft’s RentSense arrears software, resulting in an almost-immediate cut of £65,000 in arrears and a substantial reduction in its income officers’ caseloads. Before the implementation of RentSense, the housing provider was generating a weekly yet often incorrect report from its housing management system, leading to…
Mobysoft cuts arrears at VAHTRead More →
