Your Housing Group has invested in Mobysoft’s predictive analytics software RentSense. The decision to implement Rentsense was based on the housing provider’s income team’s increased workload due to welfare reform and the inability of its previous system being able to prioritise arrears cases based on risk. Paul Warburton, director of property operations, Your Housing Group,…
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South Staffordshire cuts arrears to one per cent with Mobysoft
In 2016/17, South Staffordshire Housing Association achieved its lowest ever arrears in spite of ongoing welfare reforms and the one per cent rent cut, after its deployment of Mobysoft’s RentSense software. Samantha Allcott, income manager, South Staffordshire Housing, said, “Rather than waste extra resources and money on working through an inaccurate caseload, we decided to…
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West Dunbartonshire to use Mobysoft predictive analytics for universal credit
West Dunbartonshire Council has bought Mobysoft’s Rentsense software for predictive analytics to help it mitigate the effects of universal credit. Ryan Chalmers, section head of revenues and benefits, West Dunbartonshire Council, said, “Rent collection is obviously a key priority for us and with the introduction of universal credit and other welfare reforms, we wanted to…
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Poplar HARCA drives down arrears with RentSense
Poplar HARCA has reduced arrears and prepared itself for universal credit with Mobysoft’s RentSense software. Before implementing RentSense, Poplar HARCA was using its housing management system to flag arrears cases to its income team. However, the performance and effectiveness of the team was being compromised because the system was flagging cases that required no action…
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Alliance Homes adopts Rentsense for universal credit
Alliance Homes is set to go live with Mobysoft’s RentSense software to help it mitigate the effects of universal credit. The Somerset-based housing provider will begin to deal with the full effects of universal credit in June 2017 when it is introduced at Weston-super-Mare’s Job Centre Plus. Until now, the impact of universal credit has…
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Waltham Forest Council now live with Mobysoft’s predictive analytics software
The London Borough of Waltham Forest has gone live with Mobysoft’s predictive analytics tool RentSense. The London Borough, with over 10,000 properties, was keen to mitigate the on-going effects of welfare reform as well as reducing its rent arrears. Shayem Pervez, income services manager, London Borough of Waltham Forest, said, “Full-service universal credit goes live…
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