Warwick District Council’s landlord operations manager for housing services, Andy Nott, explains how the council’s use of Mobysoft’s software has cut arrears and improved financial support for tenants. Mobysoft: Why did you choose Mobysoft’s Automated Arrears Prevention (AAP) software? Andy Nott: Warwick District Council had previously done well in terms of arrears reduction, with our…
Interview – Mobysoft & Warwick District CouncilRead More →
Mobysoft
Milton Keynes City Council’s holistic approach to arrears
Milton Keynes City Council won the silver award in the customer/tenant services category of the inaugural Housing Technology 2024 awards. James Terry, housing income operations manager at the council, explains how it has been cutting arrears and improving its tenants’ financial health. Here at Milton Keynes City Council, we collect for our HRA (housing revenue…
Milton Keynes City Council’s holistic approach to arrearsRead More →
Mobysoft’s free damp & mould module
Mobysoft’s RepairSense damp and mould module is now available to its customers free of charge. The damp and mould module was developed to help housing providers to accurately predict, identify and assess properties affected by damp and mould. For most housing providers, the critical data used to identify problems such as damp and mould can…
Mobysoft’s free damp & mould moduleRead More →
Lambeth sustains tenancies via intelligent automation
Lambeth Borough Council reported that it has reduced its arrears and staff workloads by using Mobysoft’s RentSense platform and automation solutions alongside Mobysoft’s income-maximisation services. The council’s caseload has fallen by 20 per cent and 22 per cent of workloads are now automated, resulting in a 13 per cent reduction in universal credit-related arrears and…
Lambeth sustains tenancies via intelligent automationRead More →
Mobysoft’s automated arrears prevention
Mobysoft has launched its new AI-powered Automated Arrears Prevention (AAP) platform which predicts which tenants will fall into arrears within the next three months and automates contact to help prevent this. AAP uses machine learning underpinned by Mobysoft’s data repository of over two million tenancies to ‘nudge’ tenants to take action to avoid going into…
Mobysoft’s automated arrears preventionRead More →
Mobysoft’s AI-powered repairs for BDHT
Bromsgrove District Housing Trust (BDHT) is set to implement Mobysoft’s RepairSense software alongside its existing deployment of the software provider’s RentSense income collection software. RepairSense is an AI-powered predictive analytics tool designed to help housing providers optimise the management of their repairs through greater productivity of the repairs operatives, cutting down on multiple visits to…
Mobysoft’s AI-powered repairs for BDHTRead More →
