Rochdale Boroughwide Housing has made annual savings of £200,000 and reduced incidences of ‘no access’ for maintenance and repairs visits by 80 per cent following the introduction of an automated SMS text message reminder service from Mobysoft. Mobysoft’s system automatically texts the tenant a reminder in advance of a maintenance or repair visit, checking their…
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Mobysoft
A2Dominion cuts arrears with Mobysoft SMS
Mobysoft’s MobileLogic text-messaging system is being used by A2Dominion as part of its strategy to reduce problems with rent arrears among residents in its 30,000 properties in London and Southern England. For many housing providers, using first-generation text messaging to solve common problems is nothing new, particularly for outbound reminders to tenants about relatively straightforward…
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