Mobysoft has reported that the damp and mould problems experienced by most housing providers could be remedied by using AI. The predictive analytics firm has championed the use of an AI repairs platform to solve what has become a problematic and high-profile issue for housing providers and their tenants. Mobysoft’s RepairSense, an AI platform for…
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Reduced debt at Together Housing with Mobysoft
Having used Mobysoft’s RentSense software since 2017 to support its rent arrears caseload, Together Housing has added Mobysoft’s Intelligent Automation software to help it manage the growing number and complexity of universal credit cases. Jackie Tagg, head of income, Together Housing, said, “Intelligent Automation has helped us to free up staff time for quality conversations…
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Milton Keynes Council’s arrears fall by £400k
Milton Keynes Council has used the same Mobysoft software and consultancy package to cut its arrears by over £400,000 as well as substantially reduce the number of households in arrears. Leona Evans, housing income manager, Milton Keynes Council, said, “Since April 2022, we’ve 355 fewer households in arrears and we’ve reduced our high-level arrears [cases…
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Oxford City Council’s arrears down by £170k with Mobysoft
Oxford City Council’s arrears have fallen by £170,000 during the past year after its implementation of RentSense and advice from Mobysoft’s income maximisation consultancy. Katie Ball, income manager, Oxford City Council, said, “RentSense now provides an accurate caseload for our income team, and the consultancy from Mobysoft’s housing-income expert really got our officers involved and…
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Dundee City Council cuts arrears by £230k
Dundee City Council used Mobysoft’s RentSense software and its income maximisation consultancy to reduce its arrears by £230,000 between September and December 2022. Karen Donachie, corporate debt manager, Dundee City Council, said, “Our income team has shown great resolve and determination. Despite the roll-out of universal credit to 4,600 tenants, cost-of-living increases, post-pandemic working, the…
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Following the golden thread
Housing Technology interviewed data experts from Aareon, Civica, FLS (Fast Lean Smart), Incline-IT, Mobysoft, NEC Software Solutions, Riskhub and Socitm Advisory about how housing providers can implement a ‘golden thread of data’ within their extended operations. What is a golden thread of data? Aareon UK’s solution manger, Jack McLean, said, “Critical core data that acts as…
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