Rooftop Housing’s income team has reduced its arrears by £400,000 and helped almost 400 tenants out of debt after using Mobysoft’s RentSense software for a year. The housing provider implemented the software as part of its three-year strategy to maximise income collection and focus on prevention, early interventions and support. Rachael Robinson, head of income…
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Nuneaton & Bedworth gets RentSense
Nuneaton & Bedworth Council has chosen Mobysoft’s RentSense software to enable earlier arrears interventions and achieve greater caseload efficiencies. Greg Osborne, senior transformation manager, Nuneaton & Bedworth Council, said, “Despite having just installed a new housing management system, the information derived from it doesn’t enable our team to focus on early interventions and it lacks…
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Pinnacle gets RentSense for earlier interventions
Pinnacle Group has bought RentSense to support tenants at the earliest stages of debt and reduce arrears. Pinnacle has seen a large rise in the number of tenants claiming universal credit combined with long periods of furlough, resulting in increased arrears. Alison Wade, head of income and performance, Pinnacle Group, said, “Our income officers’ workloads…
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Sandwell Council saves £380k with Mobysoft
Sandwell Council has re-invested in Mobysoft’s RentSense software with a multi-year contract, having used the system’s efficiencies to create a tenancy support team from its existing resources. Manjit Rai, business manager for income and money advice services, Sandwell Council, said, “We’ve reduced our cases by 7,800 per week by using RentSense, freeing up our staff…
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Wokingham cuts arrears by £160k with RentSense
Wokingham Borough Council has reduced its arrears by £156,000 since deploying Mobysoft’s RentSense. The software’s ability to provide accurate workloads for the council’s rent officers has enabled earlier interventions and given the team more time to support tenants. The implementation of RentSense is part of the council’s target to reduce its arrears to below two…
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Mobysoft appoints new CTO
James Davison has been appointed as the new CTO of Mobysoft, supplier of the well-established RentSense arrears prevention and management software. Davison joins Mobysoft from the audio branding agency PHMG where he was CTO. Before that, he was one of the directors of technology responsible for ITV’s successful digital transformation. Davison said, “Mobysoft’s ‘tech for…
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