Despite the pandemic, First Choice Homes Oldham has reduced its arrears by £70,000 and beaten its collection rate of 99.7 per cent over the past 12 months following its introduction of Mobysoft’s RentSense software. Sarah Aldred, head of income, First Choice Homes Oldham, said, “RentSense delivers an accurate arrears caseload which means we are speaking…
FCHO’s better arrears managementRead More →
Mobysoft
Mobysoft’s income maximisation at Teign Housing
Teign Housing has been using Mobysoft’s ‘income maximisation’ service as an adjunct to its continuing use of the software provider’s RentSense software. The housing provider originally installed RentSense in 2019 but was hesitant about renewing it after 12 months owing to some initial data-feed problems from Teign Housing’s new housing management system into RentSense. Amanda…
Mobysoft’s income maximisation at Teign HousingRead More →
East Suffolk Council cuts arrears by £250k with Mobysoft
East Suffolk Council has reduced its arrears by over £250,000 during the past 15 months after its implementation of Mobysoft’s RentSense software. Samantha Shimmon, head of tenant services, East Suffolk Council, said, “As soon as we’d completed the deployment of RentSense, our income team was able to get through its weekly caseload; this has not…
East Suffolk Council cuts arrears by £250k with MobysoftRead More →
West of Scotland Housing gets RentSense
West of Scotland Housing has bought Mobysoft’s RentSense software to help it mitigate the effects of the pandemic and welfare reform on its increasing arrears. Robert Campbell, director of housing and community services, West of Scotland Housing, said, “The impact of the pandemic on some of our tenants and their ability to pay their rent…
West of Scotland Housing gets RentSenseRead More →
Fife Housing selects RentSense
Fife Housing Group has joined many of its Scottish peers in choosing Mobysoft’s RentSense software to improve its financial performance through reduced arrears. Beverley Graham, housing manager, Fife Housing Group, said, “At the moment, a great deal of our housing officers’ time is spent trawling through individual rent accounts, even though some don’t need any…
Fife Housing selects RentSenseRead More →
BPHA’s experience of Mobysoft
As Mobysoft’s 100th customer for its RentSense software, BPHA has reported on its experience of managing its caseloads and level of arrears. Helena Pountney, regional housing manager, BPHA, said, “The main driver for buying RentSense wasn’t about reducing arrears per se, but about creating more capacity within our housing team. Our officers are generic in…
BPHA’s experience of MobysoftRead More →
