Housing providers sit on a goldmine of data but too often, it’s fragmented, outdated or underused. The recent Housing Ombudsman’s report highlighted that when housing providers properly connect and use their data, they don’t just meet regulations, they work more efficiently and provide a better service for residents. With budgets squeezed and tough demands for…
Five ways to become data-driven in 2025Read More →
NEC Software Solutions
Dealing with TSMs – How can technology help?
Housing Technology interviewed housing experts from FLS – Fast Lean Smart, Mobysoft, NEC Software Solutions, Nolijwork, RoomApp and Wordnerds about the effect of the government’s Tenant Satisfaction Measures (TSMs) on housing providers’ operations and how technology can help. The difficulties of TSMs Chris Fleck, chief technology and product officer at Mobysoft, said, “The introduction of…
Dealing with TSMs – How can technology help?Read More →
New technologies to watch
As 2025 begins, Housing Technology interviewed seasoned technologists from 8×8, Access Paysuite, FLS – Fast Lean Smart, Infinity Group, NEC Software Solutions and Plentific about which technologies housing providers should be considering for their future business plans. Which technologies should housing providers be looking at? Sue Michaelwaite, housing manager, 8×8, said, “One area that will…
New technologies to watchRead More →
Sutton Housing – Making residents feel heard
When residents feel heard and understood, social housing standards will quickly improve. In every home, street and neighbourhood, social housing tenants have conversations their landlord may never hear – “I’ve lost my job and worried about paying the rent”, “We have black mould in our bedroom” or “I couldn’t sleep last night because of all…
Sutton Housing – Making residents feel heardRead More →
Moving beyond ‘good enough’ for residents
Winter can be one of the toughest times for residents but with the right approach, housing providers can meet their regulatory obligations and help people through the colder months. The cold weather often increases the likelihood of properties having problems such as damp, mould and water leaks. It’s a time when older adults and vulnerable…
Moving beyond ‘good enough’ for residentsRead More →
NEC Digital Studio to offer people-first design
NEC Software Solutions and Snook (bought by NEC in 2019) have launched a new service to help housing providers and public-sector organisations improve the design and delivery of their customer-facing digital services. The newly-formed NEC Digital Studio combines the problem-solving and creative skills of Snook with NECSWS’s expertise in delivering technology services for housing, health,…
NEC Digital Studio to offer people-first designRead More →
