Our sector faces a daunting set of challenges including ageing infrastructure, rising living costs and residents with complex needs, all while being scrutinised by new regulatory standards. Can technology help find solutions? Our homes and communities have an impact on our relationships, employment prospects and educational outcomes as well as our mental health. Every home…
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NEC Software Solutions
Regulatory compliance and technology
Using technology to streamline housing’s compliance & regulatory demands Housing Technology interviewed Asprey Solutions, FLS – Fast Lean Smart and NEC Software Solutions about the role of technology in helping housing providers deal with their ever-growing regulatory burden. The fundamental role of IT Rachel Ratty, sales and marketing director, Asprey Solutions, said, “The administrative burden…
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NEC supports Swindon’s housing ambitions
NEC Software Solutions has agreed a seven-year partnership with Swindon Borough Council to replace a number of disconnected housing systems with its NEC Housing suite of software. The council’s housing data is currently spread across numerous databases and applications, making it hard to deliver joined-up services to Swindon’s housing residents. Arlene Griffin, head of housing,…
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Digital transformation in housing
Housing Technology asked digital transformation experts from 8×8, FLS – Fast Lean Smart, NEC Software Solutions, Pay360, Plentific, Sysmax and VerseOne about their definitions of digital transformation, why housing providers should do it, the mistakes to avoid and how to get it right. What is digital transformation? Trevor Hampton, director of housing solutions, NEC Software Solutions, said,…
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Maximise collections and minimise arrears
Given the current economic environment, it’s not surprising that rent arrears are increasing and taking their toll on housing providers’ income. Keeping people in their homes is a key priority for housing providers. Tenancies that go the distance provide the perfect win-win situation. They are better for the wellbeing of residents and maintain a steady…
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Self-service apps and portals – What’s right for you?
Housing Technology interviewed customer experience, housing management and digital specialists from 8×8, Civica, Insite Energy, Made Tech, NEC Software Solutions, Plentific, Rapid IS and Tunstall Healthcare on how housing providers can develop self-service strategies in order to delight and empower tenants, improve contractors’ productivity and streamline their own operational processes for greater efficiency. What makes…
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