The housing sector is on the cusp of something big. For years, housing providers have been collecting data. Data on the structure of properties, the nature and frequency of repairs and data on rental payments, and although this data has been very useful, until now it has done little more than tell a housing provider…
Four ways BI can improve tenant servicesRead More →
NEC Software Solutions
The silences in the system: Predicting and preventing damp and mould
The combination of our mild, drizzly climate and aging housing stock comprises the perfect breeding ground for damp and mould. It will continue to exist even after the pre-1970s tower blocks and maisonettes have been replaced by modern designs. Even an energy-efficient modern home can suffer from damp and mould if it’s over-occupied, under-heated and…
The silences in the system: Predicting and preventing damp and mouldRead More →
Are you ready for business process automation?
Housing Technology interviewed business process automation (BPA), data integration and workflow experts from Active Housing by Hallnet, CGI, Manifest Software Solutions, MIS Active Management Systems, NEC Software Solutions, Neo Technology and One Consulting on the role of BPA in housing providers’ internal- and external-facing operations. What is BPA in social housing? Alan Swift, technical director at…
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Following the golden thread
Housing Technology interviewed data experts from Aareon, Civica, FLS (Fast Lean Smart), Incline-IT, Mobysoft, NEC Software Solutions, Riskhub and Socitm Advisory about how housing providers can implement a ‘golden thread of data’ within their extended operations. What is a golden thread of data? Aareon UK’s solution manger, Jack McLean, said, “Critical core data that acts as…
Following the golden threadRead More →
Make your residents happy – Find out what they hate…
Trevor Hampton, director of housing solutions at NEC Software Solutions, explores the power of finding out what people don’t like. Do you dread phoning your energy, phone or broadband provider to ask a question, make a complaint or raise a concern? Is your expectation that you will be stuck waiting for your call to be…
Make your residents happy – Find out what they hate…Read More →
Meaningful resident engagement
Brendan Sarsfield, the former CEO of Peabody and now a strategic advisor at NEC Software Solutions UK explores how technology can create a new type of shared ownership and drive resident engagement. When you work in the complex and challenging world of social housing, you know it’s about the property, the people and how they…
Meaningful resident engagementRead More →
