Trevor Hampton, director of housing solutions at NEC Software Solutions UK, explains why putting the emphasis back on people rather than processes will drive tenant engagement and build trust. The human connection “The biggest single problem in communication is the illusion that it has taken place” – George Bernard Shaw’s quote is more applicable than…
Focus on people, not processesRead More →
NEC Software Solutions
Putting tenants at the heart of repairs
NEC takes a fresh new look at the repairs problem and how technology can better serve you and your tenants Repairs in social housing is and will continue to be a top priority for landlords. And rightly so. It’s one of the main areas where tenants actively seek to engage with you, so you need…
Putting tenants at the heart of repairsRead More →
Housing’s top IT trends for 2022
The pandemic has accelerated housing providers’ appetite for new technologies that can gather information more effectively to enable better decision-making, so here are five technology trends that we believe are likely to have the greatest impact in housing this year. AI and hyper automation Artificial intelligence (AI) has proven itself to be a useful technology…
Housing’s top IT trends for 2022Read More →
A digital housing platform that works for you
Forget your preconceptions and meet the new NEC Housing… On 1 July 2021, NEC Software Solutions rebranded from Northgate Public Services to come under our parent company, NEC Corporation. And that’s not the only difference we’ve seen following the acquisition. Over the past three years, we’ve invested an incredible £29 million (and counting!) into the…
A digital housing platform that works for youRead More →
Digital twins in housing
Housing Technology interviewed executives from CGA Simulation, Chimni, Civica, Gray Fox Consulting, NEC Software Solutions, Simul8 and Twinview about the role of digital twins in housing and how they can be used for better business operations, improve tenant safety and support more rigorous governance and regulatory compliance. What is a digital twin? Gray Fox Consulting’s…
Digital twins in housingRead More →
IT risk in housing
Housing Technology interviewed senior executives from CalQRisk, Civica, Decision Time, FLS (Fast Lean Smart), Futr AI, NDL and NEC Software Solutions on the risk management side of IT, how to measure, triage and mitigate it, the ‘human factors’ of IT risk and its impact on housing providers’ wider business activities. What are the IT risks…
IT risk in housingRead More →
