NEC Software Solutions has appointed Brendan Sarsfield, CEO of Peabody until his retirement from the housing provider last summer, as a strategic advisor. Roger Birkinshaw, executive director for government and housing, NEC Software Solutions, said, “We’re committed to understanding the shifting issues and requirements for social housing and finding the best ways to solve them….
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NEC Software Solutions
NEC Housing transforms Reading’s repairs
Following Reading Borough Council’s implementation of NEC Housing to improve its end-to-end repairs processes by keeping everything in one place, the council’s project manager, Johnnie Stanley, explains why this ‘all in one’ approach matters. What’s different about repairs management in NEC Housing? Stanley said, “Reading’s current solution only extends so far. We’ve a separate repairs…
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Focus on people, not processes
Trevor Hampton, director of housing solutions at NEC Software Solutions UK, explains why putting the emphasis back on people rather than processes will drive tenant engagement and build trust. The human connection “The biggest single problem in communication is the illusion that it has taken place” – George Bernard Shaw’s quote is more applicable than…
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Putting tenants at the heart of repairs
NEC takes a fresh new look at the repairs problem and how technology can better serve you and your tenants Repairs in social housing is and will continue to be a top priority for landlords. And rightly so. It’s one of the main areas where tenants actively seek to engage with you, so you need…
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Housing’s top IT trends for 2022
The pandemic has accelerated housing providers’ appetite for new technologies that can gather information more effectively to enable better decision-making, so here are five technology trends that we believe are likely to have the greatest impact in housing this year. AI and hyper automation Artificial intelligence (AI) has proven itself to be a useful technology…
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A digital housing platform that works for you
Forget your preconceptions and meet the new NEC Housing… On 1 July 2021, NEC Software Solutions rebranded from Northgate Public Services to come under our parent company, NEC Corporation. And that’s not the only difference we’ve seen following the acquisition. Over the past three years, we’ve invested an incredible £29 million (and counting!) into the…
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