Network Resource Group has developed a portal that allows housing providers and their tenants to manage their rent and repairs online, as well as maintaining the accuracy of their existing data. NRG’s myHA service is intended to make it easier for tenants to access the latest information on rent, repairs and other services around the…
Network Resource Group launches myHA portalRead More →
Network Resource
Tenant portals – supporting your staff & your residents
Many housing providers are being turned on to the benefits of tenant portals. Allowing residents to pay rent and log repairs online can encourage the prompt resolution of issues, free up time for housing staff and aid the improvement of call-response SLAs, but has the full potential of an intelligently-deployed tenant portal been properly explored?…
Tenant portals – supporting your staff & your residentsRead More →
Swan’s 5-year deal with Network Resource Group
Swan Housing Group has awarded a five-year outsourced IT support contract to Network Resource Group. The decision to fully outsource Swan’s ICT services to NRG, including support, IP telephony and managed WAN provision, follows a competitive tender process that defined affordability, scalability, service levels and environmental responsibility as the main criteria. The five-year contract will…
Swan’s 5-year deal with Network Resource GroupRead More →
Information overload – making your data work for you
With ever-increasing demands for varying types of data, combined with the ease with which we can collect and store it, many organisations are overwhelmed by the volume of information they hold and the manner in which they hold it. There are many extremely powerful software applications used in the housing sector but the common weakness…
Information overload – making your data work for youRead More →
Do you really need MPLS?
If you are reading this then you probably have some involvement in how your organisation connects its various sites and users to the corporate network. Whatever WAN technology you are using, it is likely that you have been told that multi-protocol label switching (MPLS) is the preferred method to deliver connectivity for your organisation. This…
Do you really need MPLS?Read More →
HAs protected via the ‘cloud’
Network Resource Group has recently launched CloudProtect, a fully-managed service to provide web and email security. CloudProtect complies with the latest ruling on data protection from the UK Information Commissioner’s Office and as covered elsewhere in this issue, organisations can face a maximum fine of £500,000 for serious breaches of the Data Protection Act from…
HAs protected via the ‘cloud’Read More →
