The latest generation of Northgate Public Services’ housing management system is now based on software-as-a-service (SaaS), enabling its customers’ tenants and housing staff to access the same software and perform any relevant housing operation from any device. Tenants will be able to use self-service to pay rent, report repairs and apply for housing online via…
Northgate moves to SaaSRead More →
Northgate Public Services
Southwark streamlines service charges with Northgate
The London Borough of Southwark has streamlined its service charge process with help from Northgate Public Services. With the Right to Buy policy increasing the number of leaseholders, the council realised that it was vital that service charges were billed correctly and collected promptly, so it commissioned an end-to-end review of service processes to check…
Southwark streamlines service charges with NorthgateRead More →
Calculating pay-to-stay rents in Canada
Canada has linked household income to social housing rents since the 1970s and along the way, the country’s housing providers have negotiated many of the same problems that face the UK’s housing providers as they implement the government’s planned pay-to-stay programme. Social housing providers in Canada are required to capture the same financial information as…
Calculating pay-to-stay rents in CanadaRead More →
Northgate helps reduce arrears at Aberdeen City Council
Aberdeen City Council is using software from Northgate Public Services to enable earlier interventions regarding rent arrears. The council has implemented Northgate’s Payment Arrangements and Task Manager modules. Aberdeen City Council wanted to improve how it collected rent from its 22,000 properties by engaging with tenants before rent arrears became a problem and by offering…
Northgate helps reduce arrears at Aberdeen City CouncilRead More →
Effective IT has never been more important – and housing providers know it
We recently surveyed a number of professionals in the housing sector on how they see IT helping them deal with the myriad pressures they face. The results were, to put it mildly, eye opening. Far from being a drain on resources, technology was the saviour. 97 per cent said that IT solutions were important to…
Effective IT has never been more important – and housing providers know itRead More →
Self-service housing at Thurrock Council
Thurrock Council is in the middle of implementing a new housing management system to enable tenants to self-serve online as well as supporting mobile working for its housing staff. Northgate Public Services’ set of web portal applications will enable Thurrock residents to access services via the internet such as querying rent accounts, making payments, reporting…
Self-service housing at Thurrock CouncilRead More →
