Having launched a new customer contact centre with Northgate in 2009, Family Mosaic has reported that it has since halved the number of voids, reduced rent arrears by more than 30 per cent and received a 82 per cent approval rating from tenants for its contact centre operations. Family Mosaic has been a long-term Northgate…
Family Mosaic’s partnership with NorthgateRead More →
Northgate
Northgate joins national procurement programme
Northgate Information Systems has been awarded a place on the IT Managed Services framework by Buying Solutions, the national procurement partner for UK public services, giving public sector organisations access to a range of Northgate’s services from remote access to fully-managed IT services. Northgate had already been given a place on Buying Solutions’ Applications Solutions…
Northgate joins national procurement programmeRead More →
Salix Homes’ 5-year deal with Northgate
Salix Homes has formed a five-year partnership with Northgate Public Services to support its community regeneration and targeted neighbourhood strategies for its 10,600 homes across Salford. The ALMO for Salford City Council is implementing a Keystone asset management system alongside a new Northgate Integrated Housing solution as part of its wider ICT strategy. Rob Wakefield,…
Salix Homes’ 5-year deal with NorthgateRead More →
Accord Group signs NorthgateArinso and House-on-the-Hill
Accord Group has signed a seven-year contract with NorthgateArinso for a web-based HR and payroll system. NorthgateArinso’s ResourceLink is currently being implemented and is expected to be operational by April 2010. ResourceLink is intended to streamline and consolidate Accord’s operations through the use of web-based HR and payroll technologies, and underlining the housing provider’s aim…
Accord Group signs NorthgateArinso and House-on-the-HillRead More →
Gateshead Housing extends £590,000 Northgate partnership
Gateshead Housing Company is implementing Northgate’s Front Office citizen relationship management system after signing a five-year, £590,000 contract with the software provider. The ALMO for Gateshead Metropolitan Council plans to use Front Office to improve services to its 21,000 tenants. By continuing its existing relationship with Northgate, Gateshead Housing expects to increase the number of…
Gateshead Housing extends £590,000 Northgate partnershipRead More →
NorthgateArinso’s hosted HR for One Housing
One Housing Group has signed a seven-year deal with NorthgateArinso to implement a fully-managed HR and payroll service based on the software provider’s ResourceLink system. ResourceLink supports web recruitment, self-service modules and reporting. The new features are expected to make the recruitment process faster, letting HR staff focus on strategic issues and enabling cost-savings. Susan…
NorthgateArinso’s hosted HR for One HousingRead More →
