Oneserve is offering its new job planning software free during the pandemic to organisations that manage teams of key workers. Oneserve Community is a quick start, pre-configured solution that allows users to create and schedule jobs via an easy to use mobile application. The new solution is intended to help teams of key workers, whether…
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A helping hand for key workers in difficult times
Author: Chris Proctor, Oneserve As the UK lockdown continues, many of us are coming to terms with the new normal of home-based and remote working. For Social Housing landlords, obligations have not changed during this crisis and tenants still ‘have a right to a decent, warm and safe place to live’. Therefore, whilst it has…
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Tenant empowerment starts from within
What does it mean to empower tenants today? This is one of the key questions raised by industry reports such as the Hackitt report and the Social Housing Green Paper. Those reports highlight how tenants have little power around the quality and safety of their own homes; their voices aren’t heard when it comes to…
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Oneserve’s views on field service management
Oneserve has reported that the market it operates in is being stifled by the market leaders who are putting their own interests before the needs of their customers. Operating in a service-oriented market, Oneserve is calling this a fundamental flaw, questioning the integrity of such providers and the quality of the service they deliver to…
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Oneserve launches cloud-based business intelligence & analytics
Field service management software provider Oneserve has unveiled a new cloud-based business intelligence and analytics platform to enable housing providers to quickly and easily extract and interrogate their data to help them make better decisions about their service delivery. Oneserve said that housing providers will find that real-time data from the field will enable them…
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Scheduling success for Southern Housing with Oneserve
Southern Maintenance Services, part of Southern Housing Group, is using Oneserve to schedule and manage maintenance appointments by ensuring that its staff are in the right place, at the right time, and with the right skills to complete each repair. Southern Maintenance Services was created to bring previously outsourced works back in-house at Southern Housing…
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