One Housing has chosen Oneserve to support the creation of One Direct, its in-house maintenance service. Ceri Theobald, operations director, One Housing, said, “The partnership with Oneserve is an extremely important part of our creation of One Direct. We are already scoping out how the Oneserve system can be implemented to help improve efficiency on…
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Oneserve
North West Leicestershire goes mobile
Oneserve has helped North West Leicestershire District Council to modernise its DLO and move to mobile working. Since its introduction, the council mobile workers have completed 15 per cent more jobs per week and reduced its reliance on external contractors. The Oneserve scheduling solution enables NWLDC to let its operatives make more on-site decisions, showing…
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Vivark saves £225,000 with Oneserve
Nine months after Housing Technology first reported on Oneserve’s cloud-based implementation at property repairs firm Vivark (see Housing Technology, May 2013), the company has reported some impressive results. The original Oneserve implementation was intended to streamline Vivark’s voids management processes and give its management complete visibility of the progress of each job. For Vivark’s subcontractors,…
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Vivark in the cloud with Oneserve
Housing repairs and maintenance provider Vivark is mobilising its workforce with a new cloud-based service from Oneserve. The field service management software and tablet devices will be used to improve collaboration and communication between Vivark’s 160 field operatives and its office-based staff, call centre teams and contractors. Oneserve was launched in 2011, having been originally…
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Bring your own device – Is it right for you?
Housing Technology interviewed experts on the ‘bring your own device’ (BYOD) trend from Accellion, Diligent Boardbooks, JMC IT, MET, Microsoft, Oneserve and Sovereign Business Integration Group to find out how BYOD is relevant to housing providers, its advantages and disadvantages, its different delivery models and who is driving its adoption in housing. The BYOD trend…
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