Cottsway Housing Association in Oxfordshire has been overwhelmed by the support from some of its IT contractors and suppliers after the volunteers running the Oxfordshire West Food Bank asked the housing provider for help. Due to limited space and access, as well as a lack of heating and facilities for the volunteers, the food bank…
IT suppliers support Cottsway Housing to help save local food bankRead More →
ONI
Interview: Data centre services in housing
Housing Technology interviewed Kevin Kivlochan, sales and marketing director of ONI, on how housing providers could use data centre services. Why should housing providers look at data centres? At a time of ever-growing reliance on IT, all housing providers need internal and external systems to be reliable, scalable and, most importantly, secure. Long before universal…
Interview: Data centre services in housingRead More →
ONI wins BT award
Unified communication specialist ONI won the ‘sales campaign of the year’ award from BT in May 2011. The award is a recognition of ONI’s work in delivering a five-year, multi-million pound wide area network for one of the UK’s large housing providers (unnamed by BT and ONI). Danny Longbottom, general manager for BT’s indirect partner…
ONI wins BT awardRead More →
Tenant collaboration and participation
Unified communications has the power to change the dynamics of housing associations for the better. This is the message that ONI has been working to demonstrate across the sector by introducing new technologies that help reduce costs, maximise staff efficiency and drive customer service excellence. But what is the next stage of transformation for these…
Tenant collaboration and participationRead More →
What will your future staff expect?
Senior ICT managers across the housing sector are looking for compelling reasons for investing in technologies that enhance collaborative working, such as unified communications. In this article, the third of five on unified communications, the focus falls on a new generation of young people who are now entering the economy. Sometimes known as ‘Generation Y’,…
What will your future staff expect?Read More →
The rising bar of customer service
This month’s article on ‘simplifying unified communications’ is the second of five, looking at how collaborative technologies can be used as part of an ongoing business strategy to support key goals shared by management teams across the housing sector. In this article, the focus is on how the modern IP-enabled contact centre can improve human…
The rising bar of customer serviceRead More →
