Optus Homes has announced that PayPoint has taken a stake in the company via a £750,000 investment. Unlike traditional tenant web portals, Optus Homes’ native app takes advantage of all smartphone features including fingerprint and facial login, push notifications and geolocation for reporting ASB, among many other smartphone-ready features. Gerry Kelly, CEO, Optus Homes, said,…
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Optus Homes
Social housing gets in on the app
If you don’t have a genuine mobile app for your tenants, you’re falling behind in the fourth industrial revolution, when digital domains are blended with offline reality. A web portal will no longer cut it in 2022 – the world has moved on in the past two years, thanks to the pandemic accelerating innovation and…
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Fuzzlab & Optus Homes collaborate on usability & bots
Fuzzlab and Optus Homes, both of which are emerging from the start-up stage of their commercial development, are working together to offer a fully-integrated solution to housing providers, combining Fuzzlab’s chatbot experience and Optus Homes’ app development and usability expertise. Optus Homes’ app allows tenants to manage their rental home account, ‘white labelled’ for each…
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Free tenant app from Optus Homes
Optus Homes has just launched Empient, a tenant app for housing providers with up to 2,000 properties. Gerry Kelly, CEO, Optus Homes, said, “As part of our launch, we are giving away free Empient licences to 50 smaller housing providers. There are no hidden charges or obligations – any housing provider with fewer than 2,000…
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Technically… you owe your tenants
I don’t mean financially of course… you don’t owe them money (at least I hope not). I mean you owe your tenants a responsibility on your part to be efficient when dealing with their tenancies. A responsibility to maintain appropriate levels of modern technology to smooth the processing of interactions and make relevant data easily…
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Developing truly tenant-centric apps
Change can be a scary word, and when big changes happen there are always casualties. But history also tells us that when change is driven by the government and accepted by the people, the casualties often tend to be those who refuse to accept the change or simply delay too long before adopting it. The…
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