North Tyneside Council is now seeing measurable improvements to its business processes since implementing Orchard’s AccuServ repairs and maintenance software last year. In April 2019, North Tyneside Council completed a two-year project to bring their construction and responsive repairs services back in house after previously outsourcing them. The council was primarily looking for a cloud-based…
North Tyneside’s experience with Orchard Repairs & MaintenanceRead More →
Orchard
Orchard’s Income Analytics cuts arrears at GreenSquare
GreenSquare has reported how it is using Orchard’s Income Analytics software to identify tenants failing into arrears earlier and take quick steps to work with them to manage their rent balance. Each day, the housing provider sends a newly updated three-year history of rent balances to cloud-based Income Analytics which then presents the most relevant…
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Habinteg streamlines its finance with Orchard
Habinteg Housing has chosen Orchard’s financial management system to streamline its accounts and purchasing workflows. Habinteg was experiencing limitations with their previous Microsoft Dynamics system, in particular a P2P module to make its purchasing and invoicing processes more efficient. The Habinteg team also struggled to access training and documentation for their dated systems and found…
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The future of data in housing
Data, when put to good use, can completely revolutionise the way a housing provider works. At Yorkshire Housing, we’re capturing and using data in new ways to transform our organisation from one that is reactive to one that is proactive. I started my career in the manufacturing sector where one of my first projects was…
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Social housing, IT and Homes (Fitness for Human Habitation) Act 2018
The Homes (Fitness for Human Habitation) Act 2018 came into effect in March 2019 and from March 2020 will apply to all periodic tenancies. While the act doesn’t impose any new obligations on landlords, it does strengthen tenants’ means of redress. What does the act mean for social housing providers and what actions should be…
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MRI acquires Orchard and Castleton Technology
In a flurry of activity in late March and early April 2020, US-based MRI Software has bought two of the UK social housing sector’s leading software providers, Orchard and Castleton Technology, the latter pending shareholder approval. MRI Software bought Orchard Information Systems at the end of March 2020 in order to extend its reach in…
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