Catalyst Housing has embarked on a major IT transformation programme with Orchard and Mosaic Island. The agile delivery methodology underpinning the project is working well, with several key milestones already achieved between April and June this year. Like many housing providers, Catalyst found themselves with a myriad of applications and business processes accumulated over the…
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Orchard Information Systems
Orchard reaps the benefit of its apprentices
Three young people who joined Orchard’s apprenticeship scheme at the end of 2011 have each been offered permanent roles with the software provider. Housing Technology covered the start of Orchard’s apprenticeship scheme in the January 2012 issue (page 4). During their apprenticeships, Daniel Gilliland, Danielle Christer and Richard Aydon have gained valuable work experience as…
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Futures Housing and Orchard – Conversations on customers’ terms
A project to harness the power of text messaging to engage better with residents has resulted in a housing group partnering with a software provider on a bespoke solution. Gavin Hitchcock, head of ICT at East Midlands-based Futures Housing Group explains how they did it. Channel shift is a hot topic for housing providers. Moving…
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Gentoo takes Orchard HMS
Gentoo Group is planning to move its operations to the latest version of Orchard’s housing management system and using its Customer Dashboard as a central information hub. As part of its tenant-facing plans, Gentoo is also implementing Orchard’s self-service portal and self-service mobile app, while the tenancy visits and resident involvement systems will improve internal…
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Livin engages tenants with Orchard
Orchard’s rapid application development team has been extending its Campaign Management module to support a community engagement project being run by Livin. The housing provider wants to support its tenants by carrying out tenancy visits and interviewing tenants to find out if they have particular needs around the health, social and financial aspects of their…
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Seen it all before?
From: Aidan Dunphy, Product manager, Orchard Information Systems Sir – Those who have been in housing IT for long enough are probably experiencing a sense of déjà vu as we hear some commentators calling time on integrated housing systems. The 1990s was characterised by RSLs choosing packaged solutions to replace bespoke systems that had become…
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