As part of its implementation of Orchard’s browser-based housing management system, Coast and Country Housing has also deployed the company’s Customer Dashboard for ‘broad and shallow’ CRM and workflow. The new tool replaces Coast and Country’s previous paper- and Excel-based processes for recording customer contacts, both of which required substantial manual inputs, were hard to…
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Orchard Information Systems
Orchard announces new resident involvement customers
Aspire Housing, Coast and Country Housing and South Liverpool Homes are all set to go live over the next few months with Orchard Information Systems’ resident involvement (RI) module which was jointly developed by the housing providers working collaboratively with Orchard’s staff. The RI module is an extension of Orchard’s main housing management system. SLH…
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Orchard releases mobile self-service app
Orchard has just released its new Self Service Mobile (SSM) app to give tenants on-demand access to a range of information and services via their smartphones. Compatible with iPhone, Android and Blackberry devices, Orchard said that SSM is the only solution which provides genuine two-way communication and live information for residents. The app is fully…
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Regenda’s new Orchard intranet
Orchard has completed the installation of a new intranet at Regenda, based on its new .NET-based Orchard Content Management product, urgently replacing Regenda’s previous intranet which had significant problems. The project began in December 2011 and was completed in February 2012. Regenda now has a stable intranet that is used by all staff, with functionality…
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Bernicia picks Orchard web platform
The Bernicia Group has completed the implementation of a number of new systems from Orchard, based on the software provider’s Vestri web platform. The new systems cover Bernicia’s internal and external web presence, performance management and collaboration. Orchard Content Management is being used for two external websites for Bernicia Group and its leasehold management company,…
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Update on Orchard apprentices
Further to our coverage of Orchard’s apprentices in last month’s issue of Housing Technology, we thought it would be useful to find out more from the apprentices themselves. Richard Aydon, who is studying for an NVQ in information and communication technology while working at Orchard, said, “Since leaving school and joining sixth-form college, I’ve discovered…
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