Mosscare Housing Group has completed the deployment of Orchard Information Systems’ community action system to monitor and combat anti-social behaviour (ASB). Mosscare already uses Orchard for its housing management system. Jack Ellison, neighbourhood manager, Mosscare Housing Group, said, “Mosscare had already signed up to the Respect Standard for Housing Management and trained front-line staff and…
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Orchard Information Systems
Facebook self-service with South Liverpool & Orchard
Having developed a customer self-service portal with Orchard Information Systems for its tenants in October 2010, South Liverpool Homes is about to extend the service via a dedicated Facebook ‘app’. The original portal gives customers access to information and services such as rent accounts, repair requests and personal information, and integrates in real-time with SLH’s…
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Southern Housing gets Orchard e-procurement
Orchard Information Systems has completed the installation of an e-procurement system at Southern Housing Group. In addition to supplying the necessary software tools, Orchard was closely involved in educating SHG’s staff on the benefits of e-procurement and ensuring the new system was widely and correctly adopted by the relevant users. As part of the pre-implementation…
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Orchard’s ‘housing headache’ results
Further to our story on Orchard Information Systems’ ‘finance headache’ survey (see May 2011 issue), the company also polled delegates at the CIH 2011 housing conference on their biggest ‘housing headaches’. A live SMS-based survey found that delivering value for money remains the current hot topic, with 35 per cent of respondents citing it as…
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Orchard buys Applaud
Orchard Information Systems has bought Applaud Web Solutions, a supplier of performance management, collaboration and content management tools through its Vestri web application platform. Applaud’s employees will be retained by Orchard as part of the acquisition, with a further 12 jobs expected to be created over the next year. Orchard said it is now intending…
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‘Finance headache’ survey from Orchard
A live SMS-based survey conducted by Orchard Information Systems at the National Housing Federation’s finance conference earlier this year suggests that component accounting and chaotic budgetary cycles (both 22 per cent) are the greatest challenges for finance managers in housing. The survey, which was conducted live on Orchard’s stand using its Communicator system, also found…
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