Trent & Dove Housing is now live with Orchard’s Direct Works software for its direct labour organisation (DLO). Trent & Dove Housing is part of a growing band of housing providers managing their repairs and maintenance internally through a DLO, rather than outsourcing it to external contractors as they had in the past. The added…
Orchard supports Trent & Dove Housing’s DLORead More →
Orchard
Orchard & Civica on the future of finance management systems
Housing Technology interviewed Civica’s managing director for housing and asset management, Jeff Hewitt, and Orchard’s marketing officer, Craig Tither, about recent changes to housing providers’ financial management systems, ERP systems vs. dedicated housing applications, and the move towards web- and app-based systems. How do today’s financial management systems (FMS) differ to those from five years’…
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EMH Group now live with new HMS from Orchard
EMH Group has gone live with a full re-implementation of its housing management system from Orchard Information Systems as part of an ambitious change programme. David Morris, head of customer services and project manager, EMH Group, said, “This was a major project which was part of the group’s organisational development plan. The preparatory work in…
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GIS & mapping in housing
Housing Technology interviewed experts on geographic information systems (GIS) from Ancoris, Civica, Northern Ireland Housing Executive, Orbit Group and Orchard Information Systems about how housing providers can use GIS to improve business performance, save money and boost tenant services. Understanding GIS and mapping As a brief one-sentence summary of GIS before we cover how it…
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An ERP by any other name
Back in the day, there was a council or housing provider coming to market every week looking for an ‘integrated housing management system’. Whether migrating from an in-house IT nightmare or wanting to swap out another HMS, the transaction was predictable; a beauty parade comparing back-office functionality across 20 or so modules, each designed to…
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Mid Devon’s service improvements with Orchard
As an existing user of Orchard’s housing management software, Mid Devon District Council has recently added Orchard’s customer dashboard and messaging modules to improve its front-line services and add extra communication channels. Orchard’s customer dashboard is intended to promote better customer service by enabling the council’s staff to answer a higher proportion of tenants’ queries…
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