If somebody said to you five years ago, that artificial intelligence (AI) would now be making inroads into the housing sector, would you have believed it or simply dismissed it? Looking at AI from a more general perspective, at the turn of the millennium, I wonder how many people truly conceived it as being possible…
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Orchard
Compliance – Are you negating your asset risk?
When I was thinking about what to cover in a piece on compliance, it struck me that compliance may mean different things to different people. To the finance and housing departments, compliance may be about HCA governance and IDAs, while those involved in asset management would have a different definition. Well, as you’d expect, I…
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South Liverpool Homes takes Orchard Income Analytics for rent arrears
Orchard’s Income Analytics software has been chosen by South Liverpool Homes to reduce its rent arrears. Jackie Bishop, income enforcement manager, South Liverpool Homes, said, “We are already seeing a rapid response from tenants to our SMS messages and emails, meaning that this cuts down on our income officers having to visit homes and enables…
South Liverpool Homes takes Orchard Income Analytics for rent arrearsRead More →
Orchard transforms income collection for Castles & Coasts
Castles and Coasts Housing has engaged with Orchard to become more proactive in its approach to income collection with the implementation of Income Analytics. In common with most other housing providers, Castles and Coasts has found that tenants who go into arrears will bury their heads in the sand rather than engage with support, so…
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Orchard analytics to proactively manage income
Orchard’s Income Analytics solution has been developed to support organisations with the growing pressure to decrease rent arrears and increase revenues against a transformational backdrop of universal credit, rent reductions and legacy systems. While universal credit provides an opportunity for tenants with the change of responsibility of rental payments, this also provides a significant challenge…
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WM Housing’s mobile surveying with Promaster
WM Housing Group has recently implemented Orchard’s Promaster Mobile software as an extension of its existing Promaster asset management system. Prior to the introduction of Promaster Mobile, stock condition data was collected in a variety of ways, with different surveyors each using different paper forms, and the resulting data having to be manually processed at…
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