With modern housing management systems, collecting data has never been easier. Features such as surveys, feedback forms, mobile reports and contact portals streamline the data-gathering process. As a result, when it comes to Tenant Satisfaction Measures (TSMs), the real challenge is no longer how to collect the data but rather what data should be collected…
Getting TSMs right first time – A quality-led approachRead More →
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Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.
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