Having worked within the IT side of housing for 20 years and witnessed massive developments in technology, the advances are now at a rate many could never have imagined beyond the realms of science fiction. In housing, the primary focus for IT systems so far has been to improve organisational processes and trying to do…
Is IT really transforming lives?Read More →
ROCC
ROCC partners with Purrmetrix
ROCC, developers of the widely-used Uniclass housing software, has announced a partnership with IoT supplier Purrmetrix. The partnership is expected to form the foundation for a series of smart-home solutions to monitor the environment and condition of housing providers’ properties using Purrmetrix’s low-cost IoT sensors, with the sensors automatically reporting temperature, humidity or carbon dioxide…
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The empty call centre
Channel shift has been a hot topic in housing for a few years now and certainly for us IT suppliers, it has been a buzz phrase that we’ve all been riding on the back of for a while. Channel shift is essentially all about trying to get tenants online and reduce the number of times…
The empty call centreRead More →
My housing career… 20 years of revolutionising repairs
I find talking to housing providers about revolutionising the repairs service with ROCC exciting; I’ve been in the social housing sector for the last 20 years and I still start each day with enthusiasm at the prospect of discussing innovations and new ways of working with clients. I enjoy working in the housing sector; more…
My housing career… 20 years of revolutionising repairsRead More →
ROCC’s Uniclass rolled out across Thirteen
ROCC has completed the first phase of the rollout of its Uniclass repairs and maintenance software at Thirteen Group, initially covering responsive repairs for the housing provider’s 34,000 properties. The second phase of the project, due to be completed by March 2018, will see Uniclass used for day-to-day cyclical works. With the aim of fostering…
ROCC’s Uniclass rolled out across ThirteenRead More →
Small-scale, yet enterprise-class
Many small housing providers are struggling to source a repairs software solution that can deliver the key benefits of an enterprise system yet at an affordable price. Most housing providers are looking to fulfil their business objectives to improve efficiency and provide digital inclusion by introducing technologies such as repair diagnostics, self-service portals, mobile working…
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