ROCC has completed the implementation of a dashboard reporting and workflow tool for Aster Group. Based on the housing provider’s desire to improve productivity around its repairs and maintenance processes, ROCC developed new workflows in order to reducing job time via dashboard notifications. Peter Luck, technical director, ROCC, said, “The dashboard streamlines communication and removes…
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Thirteen Group selects ROCC for repairs and maintenance
ROCC has also announced that Thirteen Group will be implementing its Uniclass housing repairs and maintenance software. Russell Thompson, director of property services, Thirteen Group, said, “As a caring landlord and housing developer, one of our priorities is to deliver great customer service. “Our work with ROCC will enhance our repairs system, helping us to…
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Axis repairs 400,000 homes with ROCC solution
ROCC is helping one of housing’s largest contractors, Axis Europe, cut costs and improve its repairs delivery across 400,000 homes. Around 450,000 repairs are raised every year via Axis’ clients, which means it’s vital the company has a unified system that’s capable of processing and managing the number of jobs and orders that are continually…
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Sovereign takes control with ROCC
Sovereign Housing Association has selected ROCC’s Uniclass system to optimise its repairs and maintenance service while driving down costs by over £500,000 per year. The new system is part of Spine, Sovereign’s Property Information Network Environment, which is a five-year project to rebuild and refine the complexity of Sovereign’s property services’ IT system, processes and…
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First Choice saves £750k on repairs and maintenance
Since partnering with First Choice Homes Oldham during the last two years, a combined solution from ROCC and Kirona has helped the housing provider to save more than £750,000 in the delivery of repairs and maintenance. Stephen Repton, assistant director for business transformation, First Choice Homes Oldham, said, “The ROCC solution has really transformed the…
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Sovereign brings repairs in-house
Sovereign Housing is bringing all of its repairs service in-house, using software from ROCC and Kirona. While the majority of repairs for Sovereign’s 38,000-homes were already delivered by Sovereign Response, its in-house repairs team, this service has now been extended to its 8,000 homes across Hampshire from October 2016. With reduced costs and increased productivity,…
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