With most housing providers having a diverse selection of business applications running across their various operations, particularly when they have a ‘best of breed’ approach to the adoption of new technologies, Housing Technology interviewed a number of experts on how straight-through processing could improve housing providers’ operations and services to tenants. For many housing providers,…
Straight-through processing or mind the gap?Read More →
ROCC
ROCC wins contractor software deal at First Choice Homes
First Choice Homes Oldham has selected ROCC Computers for its new contractors system, alongside software from Kirona for mobile working. The new contractors system is intended to increase the number of repairs and maintenance jobs completed each day while reducing back-office administration and paperwork. The system is also expected to make management reporting easier and…
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ROCC Computers launches digital inclusion portal
To help housing providers become more digitally inclusive, ROCC Computers has launched its Uniclass Tenant Portal which enables them to offer tenants a full online repair logging and enquiry system. Uniclass Tenant Portal can be integrated into housing providers’ existing websites and customised to ensure it is familiar to tenants. The portal translates on screen…
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Omni-channel or omni-shambles?
Housing providers are increasing talking about adopting a multi-channel communications strategy, but how should it be done, what are the benefits to tenants and housing providers, and are the IT suppliers ready with the right solutions? Housing Technology interviewed a panel of multi-channel experts to find out their views. Most housing providers already have multiple…
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ROCC wins £278,000 ICT deal with Connect Housing
Connect Housing has awarded ROCC a £278,000 contract for a complete information and communications technology architecture for the next five years, beginning at the end of this year. The contract was awarded as part of a ‘competitive dialogue’ tendering process involving 47 UK technology suppliers. Under the contract, Connect’s IT infrastructure is being migrated to…
ROCC wins £278,000 ICT deal with Connect HousingRead More →
ROCC’s new product developments
ROCC Computers has announced a number of improvements to its existing products around mobile working and tenant portals, as well as new tools from its development team. For Uniclass Mobile, ROCC’s developers are combining an iPhone-style interface with the ability to run on almost any smartphone or mobile device, and the addition of new functions…
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