Siemens

Managing communication costs

Nick Hoareau from Siemens takes a look at an increasingly complex ICT environment and considers the business value of a move to managed services within the housing sector. On March 25 2011, the Chancellor’s second Budget outlined his ‘jobs and growth’ vision for economic recovery. Promising radical reforms to the planning system and powerful financial…
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Walsall Housing’s 5-year RoI with Siemens

Eighteen months after Walsall Housing Group’s implementation of a new IP-based communications platform from Siemens Enterprise Communications, independent research from Forrester Consulting has found that, over five years, the housing group can expect a return on investment of 121 per cent and 90 per cent first-time customer call resolution. Walsall Housing Group installed Siemens OpenScape…
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