Leading user experience (UX) consultancy, Sigma, has been chosen by Peaks and Plains Housing Trust to deliver a refreshed and improved website, with a key focus on user experience. The first stage of the project, covering ‘discovery and design’, will see Sigma’s UX specialists run a series of workshops with Peaks and Plains’ staff, create…
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Sigma – housing providers’ websites could do better
Research by digital agency Sigma into the user experience of some of the UK’s top housing providers’ websites has suggested many are falling behind when it comes to facilitating online users, particularly those with disabilities. Sigma’s report, ‘Are housing associations incorporating inclusive design into their websites?’ revealed a number of shortcomings associated with 10 UK…
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Sigma strengthens its housing portfolio with Your Housing
Digital user experience (UX) agency Sigma has added Your Housing Group to its portfolio of housing clients. Your Housing was looking for an experienced UX partner to aid its ambitious project to deliver a user-focused, online self-service solution. The self-service portal will support existing customer service channels by encouraging tenants to access information and request…
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Sigma joins government digital framework
Digital user-experience (UX) agency Sigma has been appointed to the government’s new ‘digital outcomes and specialists’ framework, which connects public-sector organisations with carefully-selected suppliers of digital services. The framework is part of the government’s digital marketplace, which aims to make commissioning digital and cloud services simpler, clearer, and faster. Being included in the framework will…
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Peaks & Plains’ new £16k digital strategy
Cheshire-based Peaks and Plains Housing Trust has revamped its online channels and updated its digital strategy with help from web consultancy Sigma. Following the completion of the two-month, £16,000 project, Peaks and Plains now has a much-improved web presence, supports mobile web users and has more advanced content management functionality. Sigma began its review of…
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Digital inclusion at Peaks & Plains with Sigma Consulting
Peaks & Plains Housing Trust has just started a digital inclusion programme for its tenants with help from Sigma Consulting Solutions. The programme, which is being run free of charge by Sigma, is in response to Race Online 2012’s initiative ‘to make the UK the first nation in the world where everyone can use the…
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