Wirral Partnership Homes is using Sitehelpdesk.com to deliver web-based support for its internal IT department and improve the efficiency of WPH’s IT helpdesk. Sitehelpdesk.com has implemented its web-based system to log calls from end users to WPH’s internal IT department, helping it to respond to and deal with IT issues more efficiently. The Sitehelpdesk.com system…
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Sitehelpdesk.com
Sitehelpdesk cuts VAHT queries by 90%
Vale of Aylesbury Housing Trust has reduced its outstanding IT helpdesk queries by almost 90 per cent following the introduction of Sitehelpdesk.com. Until just over a year ago, VAHT was using an Access database developed in-house to log and track support calls to its IT department. But as VAHT grew, the database’s lack of sophistication…
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Merlin and Bron Afon live with Sitehelpdesk.com
Sitehelpdesk.com has won new contracts with Merlin Housing Society and Bron Afon Community Housing to provide web-based support to their internal IT departments. Merlin Housing and Bron Afon both went live with Sitehelpdesk.com in July 2009, with each suite of software costing less than £5000, apparently a tenth of the costs of the other proposals…
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