Tower Hamlets Community Housing said that it has extended its contract with Sovereign Business Integration Group for outsourced ICT for another year. Sovereign’s original contract covered all of Tower Hamlet’s IT requirements, including support for its core housing systems as well as its technical IT infrastructure. Since outsourcing its IT to Sovereign, Tower Hamlets has…
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Sovereign Business Integration Group
Welfare reform – Taking credit where it’s due
With just over a year until universal credit and its associated welfare reforms are expected to be introduced, Housing Technology gauged the housing sector’s opinion on the likely results of this massive change to finance in social housing and its IT impacts. The planned introduction of universal credit will have a very direct impact on…
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All change – Microsoft’s licensing terms for social housing
As many of you will already know, Microsoft announced several months ago that it was likely to make significant changes to the licensing terms available to housing associations and RSLs for its software. Just before going to press with this issue, Housing Technology interviewed a number of leading housing providers and a housing consultancy on…
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Sovereign’s tier-III data centre now open for business
Sovereign Data Connect (SDC), part of Sovereign Business Integration Group, officially launched its new Metro Point data centre within the M25 at the end of May 2012. Metro Point is the only datacentre outside London and within the M25 to be tier-III design accredited (see also Housing Technology, September 2011). Its services include co-location, managed…
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Self-serving customers
From: Jacqui Stoggall, Director of consultancy, Sovereign Business Integration Group Sir – In a recent seminar we hosted, there was a clear trend for housing providers to look towards management systems and mobile technologies to reduce costs and improve their customer service. Moving towards online customer self-service and mobile technology to provide a smarter service…
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Delivering shared services in practice
At the recent Housing Technology conference in Birmingham, Sovereign Business Integration Group hosted an interactive seminar to discuss the shared services experiences of a number of companies. This article highlights some of the key points raised in the panel discussion which was hosted by James Threapleton, Sovereign’s director of housing. While many organisations have explored…
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