Performance management has received a lot of attention in the housing sector over the past few years, and rightly so. If housing providers are to improve front-line services and make cost savings, they must have a true understanding of how the business is performing, not just high-level percentages and generalised data. The last year or…
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Sovereign Business Integration Group
Thrive outsources to Sovereign
Sovereign Business Integration is set to deliver fully-outsourced IT services and support to Thrive Homes under a contract running until the end of March 2012. Sovereign will provide IT helpdesk support for Thrive Homes staff, server and network management, systems administration on business applications and project management for the delivery of key IT and business…
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IT rental – Is it right for you?
Joanna Sedley-Burke, business development director at Sovereign Business Integration, considers how an IT rental model could help housing providers cut costs. Are housing providers wasting valuable capital resources on purchasing IT equipment? In light of the government’s recent housing budget cuts and the pressure on cost-savings across all public sector organisations, it is increasingly important…
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Retaining your core IT
While most hardware and software vendors will argue that core, business-critical systems should undergo regular replacement and upgrades, organisations across the housing sector should be considering exactly what outcomes are achieved by such an approach. Does core system renewal improve overall business performance, add extra return on investment or improve business processes? All too often,…
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Sovereign extends East End contract
East End Homes has extended its managed IT services contract with Sovereign Business Integration for another 12 months, having originally enlisted the consultancy’s help in 2005. With around 3500 properties under its management, East End Homes’ strategy is to limit the cost and overheads associated with back office processes, preferring to focus on front-line service…
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BPHA, Thrive & East End Homes sign with Sovereign
Sovereign Business Integration has announced contracts with Bedfordshire Pilgrims Housing Association, Thrive Homes and East End Homes, with the common theme of improving the efficiency of the housing providers’ IT and business operations to reduce costs. BPHA, an existing Sovereign customer with 15,000 homes and 300 staff, will be using Sovereign to carry out a…
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