Curo Housing is using Sunrise’s IT service management software to support its 550 staff. Curo’s service desk team looks after over 1,000 devices, including phones, PCs and Chromebooks. Since Sunrise went live in 2014, over 44,000 service tickets have been raised, resulting in a 98 per cent satisfaction rating from Curo’s end-users. Since the initial…
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Sunrise Software
Sunrise streamlines Radian’s IT service management
Radian Group has completed the implementation of new IT service management software from Sunrise Software. Radian Group was formed in 2012 following the merger of three housing providers. Ian Butcher, IT operations manager, Radian Group said, “Our service management system was fine when it was bought for one of the housing providers. It was a…
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