The storage and usage of poor data can be life threatening when it comes social housing. Housing providers are responsible for vast amounts of both tenant and property management data, and the struggle to keep this up-to-date is proving too much for the majority of the sector. The Housing Ombudsman’s ‘Spotlight on: Knowledge & Information…
The dark side of housing dataRead More →
VerseOne
Digital transformation in housing
Housing Technology asked digital transformation experts from 8×8, FLS – Fast Lean Smart, NEC Software Solutions, Pay360, Plentific, Sysmax and VerseOne about their definitions of digital transformation, why housing providers should do it, the mistakes to avoid and how to get it right. What is digital transformation? Trevor Hampton, director of housing solutions, NEC Software Solutions, said,…
Digital transformation in housingRead More →
Data quality and self-service portals
Customer portals are evolving to support the fact that social housing is on a trajectory of rapid change, driven by greater regulatory scrutiny and a desire to deliver better social value. The new breed of portals automates data-quality improvements, thus improving services, reducing inefficiencies, liberating staff and supporting compliance. Housing providers are expected to not…
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VerseOne launches DataSure
VerseOne has launched DataSure, an AI-driven system to help housing providers identify missing, dirty or incomplete data, and then automate the process of gathering accurate data. DataSure probes housing providers’ line-of-business applications, such as housing and asset management, workforce scheduling and finance systems, to spot gaps or anomalies in tenants’ data. The subsequent process of…
VerseOne launches DataSureRead More →
Ready for STP?
In a recent survey, we asked, “Has coronavirus and the consequent lockdowns accelerated your digital plans?”, and over two-thirds of respondents said yes. This acceleration in digital is being driven by being able to offer more services online and in better-defined ways. The rise of the ‘digital tenancy’ is huge for the housing sector and…
Ready for STP?Read More →
Help housing providers communicate with tenants
As a provider of digital solutions to the Social Housing sector, VerseOne Group is offering free ‘no strings attached’ six-month licences for its Vocoll for Social Housing digital assistant and collaboration software platform. Completely secure and optimised for Microsoft Azure, Vocoll for Social Housing lets your teams collaborate and provide knowledge and expertise from anywhere, on…
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