MET has announced a partnership with Visualmetrics, the business intelligence and data housing software provider. MET reported that its award-winning technology products, services and consultancy, combined with Visualmetrics’ business intelligence and data warehousing expertise, means that the two companies can provide a high-quality selection of services to housing providers. Vickers from MET said, “Both companies…
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Visualmetrics
Data as a corporate asset
How embracing new technologies can help with controlling and managing the changes in welfare reform, universal credit and Digital by Default. The need for ‘information insight’ in all organisations is a constant demand from the business and a perennial problem for IT. However, the basic building blocks of ‘people, process & technology’ have always been…
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Redefining performance management in housing
Performance management and reporting outputs in social housing have traditionally focused on controlling and delivering executive strategic objectives and generating regulatory returns – the gathering of summarised information to support goal fulfilment and ensuring compliance for the regulator. It has been industry regulation and the nature of social housing funding that has driven this application…
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Measuring your responsive repairs’ performance
Analysing delivery effectiveness and expenditure around responsive repairs through best-practice performance reporting remains a largely unsolved challenge in the housing sector. Too many companies are blissfully unaware of their real expenditure in delivering services, their performance against basic tenant expectations, and the tenant covenant, and the potential saving for reinvestment they could achieve through best-practice…
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Who’s afraid of Universal Credit?
There is little doubt that the introduction of Universal Credit is one of the biggest threats this decade to a housing provider’s income. The change to benefits being paid to tenants, and the new responsibility for housing providers to collect the credit allocated for rent, is one that few providers are equipped to tackle. Many…
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Data warehousing for better performance
Why has performance management in the social housing sector failed to deliver? Traditionally, performance management and reporting has focused on boardroom measures and regulatory compliance. In most cases, gathering and distributing this information is a manual process, resulting in a substantial drain on time and resources and making it costly to produce, prone to errors…
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