Enghouse Interactive and Voyager Networks have completed the installation of a new call-centre platform for Nottingham City Homes. Nottingham City Homes handles over 400,000 calls through its contact centre each year relating to the 27,000 it manages on behalf of Nottingham City Council. Most calls are repair related, but they also cover rent accounts and…
NCH on call with Voyager Networks & Enghouse InteractiveRead More →