XMReality is now being used by Cobalt Housing for first-line support and diagnosis for the 70,000 calls and emails the housing provider receives each year, mostly concerning repairs. Call-centre staff log each repair with Cobalt Housing’s external contractors and then use XMReality’s Remote Guidance tool to further diagnose the problems. Remote Guidance uses augmented reality…
Cobalt Housing takes XMReality for first-line supportRead More →
XMReality
Kingdom Housing’s new reality with DtL Creative & XMReality
Kingdom Housing is the first to use new augmented reality (AR) technology to help fix tenants’ routine repairs without needing to set foot in their homes, through a partnership between DtL Creative and Swedish-based XMReality. The technology allows the housing provider’s operatives to be virtually present in a tenant’s home, to see the issue in…
Kingdom Housing’s new reality with DtL Creative & XMRealityRead More →
XMReality & DtL’s excellent AR adventure
I recently took a trip to the Silicon Valley of Sweden, a city called Linkoping, which is about two hours south of Stockholm. The reason for this Nordic excursion came about when I spotted a post from a company specialising in augmented reality (AR). Now, if you hear the term AR, you may immediately jump…
XMReality & DtL’s excellent AR adventureRead More →
