Maximising the enormous potential value of customer communications requires housing associations to make a step-change from customer ‘service’ into customer ‘care’. The greatest proven benefit of accomplishing this is a tangible boost to your KLOE star rating, as easier and more frequent customer interaction with all your underlying services becomes better enabled. Indeed, there are…
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Zeacom
Zeacom & CNT partner in housing
Central Networks and Technology (CNT) has been appointed by unified communications company Zeacom as its partner for the housing sector. The partnership will be based around Zeacom’s communications suite which automates customer service transactions via a single application which includes unified messaging, mobility, contact centre, tele-conferencing and desktop telephony. David Smith, sales and marketing director,…
Zeacom & CNT partner in housingRead More →